Customer Testimonials
EXTRAORDINARY END-TO-END CUSTOMER SERVICE
At Repipe Specialists, we provide end-to-end customer service that surprises and delights. From the minute we arrive to the moment we leave, we take care of everything and anticipate every need—from permits and pipes to patchwork. With 75,000+ repipes completed, our expertise and protocols for each project allow for a seamless "turnkey" experience. Our specialty is repiping, but our business is customer service.
What our customers say about us.
"Hats off to Repipe Specialists of Portland. Consultant Alvin Chan bent over backwards to prepare a comprehensive, competitively-priced proposal.
He paid two visits to my home to thoroughly explore the scope of the work, take photographs, show samples of materials, and explained various options in detail. If he didn’t know the answer to a question, Alvin asked another expert in short order and got back to us.
He was friendly, honest, professional, found my wife and me discounts we weren’t aware of, and made himself available, morning and night, throughout the process. Repipe Specialists is well deserving of its excellent reputation!"
"My mother Kathy and i truly are so grateful for having the opportunity to get new piping for our mobile home.
We are truly thankful for Alven Chan for his professional Help to help my mother and I to get financing for the wonderful pipes.
We truly want to also thank the professional plumbers who were the nicest and greatest crew I had ever met ."
"Alvin was great explaining everything in detail all was done in 1 day biggest thing we noticed was hot water to sinks are much quicker wasting less water. Taste is also better glad it's all done."
"Repipe specialists were professional and completed the job exactly as described in our initial consultation. The crew was friendly and answered all of our questions. They completed the repipe of our large 2-story house in one day. Following the inspection, all holes in the walls were patched in one day with truly exceptional skill."
"For the past 10 years, our home had degrading water pressure, rusty water from some taps, valves that would not close or were completely frozen, and never, ever flush the toilet if water was running somewhere else in the house.
I knew that major work was going to have to be done in order to restore usable water pressure, but I had no clue as to how to even begin to plan such a project. I had heard a radio commercial about Repipe Specialists and how they could completely repipe an entire house in one day. I was totally skeptical with this claim but my wife and I had become so frustrated with our situation that we decided it was going to go one of two ways, sell the house or rip out the old pipes and put in new ones.
After trying and failing to find independent plumbers to take on such a project, I finally found Repipe Specialists online and completed their query for more information. We were contacted by a rep who inspected our home, assessed the number of trouble spots and gave us an estimate of a total project cost to the penny.
Once we agreed on the project cost and timing, Repipe Specialists arranged the entire project, from booking the contractors for the actual repiping, to taking care of permits and inspections, as well as drywall contractors to come and seal everything back up. All we had to do was clear out the cabinets under the sinks and then wait for them to show up.
The day of the piping work arrived at 7AM when the crew of 6-7 very qualified guys came in, laid down paper and drop cloths, and got to work. The water was cut off at the water meter at 7:15, and we had water back on by 4:30 that same afternoon. A quick inspection by the city the next day, and then the drywall crew came in a few days after that and the project was completed.
We are totally happy with the job we had contracted through Repipe Specialists and would recommend their services highly. There is absolutely no way I would have been able to plan and contract the services to do this myself, so Repipe did it all for me.
Would highly recommend their services."
"I had my entire house "re-piped". They did a great job. Would recommend them to anyone and everyone. I posted photos on facebook I was so happy. Thanks again fellas for a job well done."
CONTACT US 24/7
Send us a Message
Contact us by phone or email with any questions, or to schedule a no-obligation in-home (or remote) consultation with one of our Estimators.
By Phone
Call 541-952-3982 to schedule an estimate. If you reach our answering service, please leave a message: we return calls in the order they are received.
By Email
Messages sent using the form on this site, go directly to our email, which we check regularly.
Company & License Information
Repipe Specialists
OR CCB License #239022 Residential Specialty Contractor